What payment methods do you accept?

At our website you can pay with AmEx, Apple Pay, Google Pay, iDEAL, Maestro, Mastercard, PayPal, Shop, UnionPay and VISA.

Can I pay later?

No, unfortunately it is not possible to pay afterwards.

How do I access my digital product?

You can gain access to the product by downloading it through the provided download link.

How soon will I receive my purchase?

You will receive an email with the download link within 5 minutes after payment verification.

What should I do if I haven’t received my download link?

If you did not recieve an e-mail with your purchase, please fill in our contact form and mention your order number. Our team will help you as soon as possible.

Can I return a digital product?

It is not possible to return an item. There is a possibility to cancel your order, as long as you have not opened the links with your purchase. The purchase link becomes invalid once the order is cancelled.

What if I accidentally purchased the wrong item?

We strongly advise you to check your order before purchasing. If you find out that you have purchased the wrong item before opening the purchase link, you can fill out our contact form. We will help you to get the right item. After opening the purchase link it's not possible to return the purchased item.

How can I contact customer support?
There are multiple ways to contact our customer support. The easiest way to get in touch with our team is via our contact form.

What devices are compatible with this product?

Our products are compatible with iPads, Android tablets, iPhones, Android phones and all laptops.

What should I do if the hyperlinks in the journal don’t work?

If a hyperlink in a journal doesn't work please reach out to our team through our contact form. Please mention your order number and which exact hyperlink doesn't work.

How can I upload my digital planner to Notion/GoodNotes/etc.?
It is possible to upload the digital planner to various notes apps. Depending on which app you use.